Ian Marsh

1 | garrack

December 1st, 2008 at 7:37 pm

Hi,I got Scoops since v1.3.
When I upgrade to v1.4 (or upgraded to iphone 2.2?), the local socre board can’t update and it quit to iphone home since i enter my name and press enter arrow. The Scoops v1.5 have the same result. Even I delete it in iphone and reinstall won’t help.

2 | Ian

December 1st, 2008 at 7:58 pm

I’m not sure what would be causing that but Ill be sure to try and replicate it. Do any of your other apps crash?

3 | Leigh

December 2nd, 2008 at 8:24 am

The new global leaderboard is awesome, and I really like the star to indicate the latest top score… thank you so much and keep up the great work!!

4 | Zoe

December 2nd, 2008 at 11:48 am

It keeps crashing!!

5 | Alexander

December 2nd, 2008 at 2:58 pm

And me too. It still crashing!

6 | Ian

December 2nd, 2008 at 3:26 pm

I think I might have found a potential cause for these crashes, hopefully 1.5.1 will fix this issue for you guys.

7 | Steve

December 2nd, 2008 at 5:24 pm

Great update! No crashes for me! I’d love to see a ‘friend leaderboard’ that might leverage the contacts list.. Also, any way you can make Scoops save your current status when the app quits durring a game? Keep up the good work!

8 | Misty

December 3rd, 2008 at 5:06 am

Hi is there any way to maybe get the most out of the extra life scoops? Max is 3 and it’s sort of a downer

9 | Ian

December 3rd, 2008 at 6:47 am

Can anyone who’s experienced crashes please let me know, 1)what iPhone OS the are running (2.2 is latest), 2) what device they have (iPod / iPhone 1st / 2nd gen), 3) if your phone is jailbroken, and 4) what language you have set on their phone? Thanks.

10 | Ian

December 3rd, 2008 at 8:43 am

Ok, I think I figured out the bug. Pretty sure it has to do with international date formats with international characters. I’m hoping 1.5.1 fixes this issue.

11 | Rich

December 3rd, 2008 at 11:51 am

I think that if you have 3 lifes and get an extra life scoop, you should have 4… If that made any sense.

12 | Ian

December 3rd, 2008 at 11:59 am

Hey Rich, thanks for the suggestion! Scoops was designed to be a quick fun minute or two long experience, and with the addition of extra lives the game has been stretched to even longer periods of play (around 15-20 minutes to get 300k points). I’m not sure the game would even have much of an end at all if you were allowed to save up more than 3 lives!

13 | Rich

December 3rd, 2008 at 10:06 pm

True… Never though of it that way. Thanks!

I seriously LOVE this game… Hope to see more of you in the future :]

14 | Zoe

December 7th, 2008 at 10:37 am

1) 2.2, 2) ipod touch 2nd generation, 3) no, 4) english

It doesn’t even open. it crashes as soon as i tap the icon

15 | Ian

December 7th, 2008 at 10:40 am

Zoe, have you tried deleting & re-installing the game, and / or rebooting the iPod?

16 | Zoe

December 7th, 2008 at 12:24 pm

The thing is I got it for free and I don’t have any bank details to be able to buy it if I delete it

17 | Ian

December 7th, 2008 at 1:31 pm

No matter what price you “bought” it for the first time, iTunes will never re-charge you to download it again. It may show a button with a price to download it, but after you enter your password it will tell you that you have already purchased the app and that it will be downloaded for free.

18 | cindy

December 8th, 2008 at 11:40 am

Do you have the scoring rules anywhere on line? I am just curious if the score for each scoop is the same? When you get the extra life scoop and you already have 3 lives, what determines the score? Any other info on scoring would be great!
Thanks!

19 | Ian

December 8th, 2008 at 11:49 am

Hi Cindy, sorry it is not fully explained anywhere but the scoring is as follows:

Each scoop is worth 50pts times your current multiplier.
The star scoop is worth 100pts times your current multiplier if you already have 3 lives.

Every time you catch a scoop your multiplier goes up 1, if you have similar scoops it goes up 2.

Every time you miss a scoop your multiplier goes down 1 and you loose 10pts times your current multiplier.

Hope that helps!

20 | cindy

December 8th, 2008 at 12:44 pm

Great! Thanks Ian.

21 | steve

December 11th, 2008 at 12:41 am

Hi this game was working perfectly but after I synced with computer now when i touch icon the game will boot but the play etc options never appear and then it crashes to home screen with all the icons. I am using a 3g with latest update.
can you help fix this as I really like the game

22 | steve

December 11th, 2008 at 12:43 am

regarding my recent problem i also wanted to add that i have tried rebooting the iphone several times also deleted and reinstalled scoops and the problem still exists.

23 | Ian

December 11th, 2008 at 6:42 am

Steve, sorry to hear you’re having problems. When you say you’re re-installing it do you mean just re-syncing with your computer, or are you re-downloading it from the store? That is the only thing I can suggest. I’d try deleting from both iTunes and the phone, then syncing and re-downloading?

24 | steve

December 13th, 2008 at 10:53 am

Ian, thank you for answering. to follow up on the crashing problem noted above yes I have deleted the app from my computer then synced with iphone to make sure it is also deleted there and then re-downloaded to my computer and then re-synced with iphone. I have done this three times and still the app crashes within a few seconds of launching.
please help

25 | steve

December 13th, 2008 at 10:54 am

Also the iphone is only two weeks old with latest upgrade to software and computer is one month old, a new macbook. The game worked fine for a couple of weeks
steve

26 | Vin

December 31st, 2008 at 8:33 am

Ive never had any problems with scoop I play all the time

27 | Robin

January 1st, 2009 at 4:10 pm

Hi Ian:

First let me tell you how very much I enjoy this game! I have told all my friends about it. Being 54, I’m not much of a game player but this is the bomb.

One problem I am having though is that when I touch the screen to start the game, it brings up the main screen (except for the play, scores, help etc.) and then shuts off. I have to repeatedly touch the icon, and by repeatedly, I mean 20 or more times. It doesn’t happen consistently either. One thing I do notice is that it happens a lot at the hospital that I work at. This is a new as I showed everyone the game when I first got it. Any ideas? Thank you.

28 | stephanie

February 5th, 2009 at 9:15 pm

hi, I’m addicted to scoops ever since I bought it. I was wondering how often the global leaderboard was updated? or is it supposed to be live-updating? because according to the scores, I should be 9th right now but my score doesn’t show up. do I have to do something to get on the board?
thank you!

29 | Ian

February 5th, 2009 at 9:33 pm

@stephanie The high scores are fetched every time you launch the game. Any score which makes it into the global top ten stays there for 24 hours or until its knocked off the list, whichever comes first.